In the case of a power outage or other emergency relating to your energy supply, you should contact your local electricity distributor.

To identify your distributor, find your Meter Point Administration Number (MPAN) on your electricity bill and use the two digits in the bottom left hand corner (highlighted in the image below with a red circle) to find which telephone number to call from the list provided below.

UK Power Networks

10

Address

UK Power Networks Customer Relations,
Fore Hamlet,
Ipswich,
Suffolk,
IP3 8AA

Website

www.ukpowernetworks.co.uk

Email

customer.relations@ukpowernetworks.co.uk

Contact Number

0800 783 8838

Western Power Distribution

11

Address

Information Centre,
Avonbank,
Feeder Road,
Bristol,
BS2 0TB

Website

www.westernpower.co.uk

Email

info@westernpower.co.uk

Contact Number

0800 056 8090

UK Power Networks

12

Address

Customer Relations,
Fore Hamlet,
Ipswich,
Suffolk,
IP3 8AA

Website

www.ukpowernetworks.co.uk

Email

customer.relations@ukpowernetworks.co.uk

Contact Number

0800 028 0247

SP Energy Networks

13

Address

Customer Connections,
PO Box 290,
Lister Dr,
Liverpool,
L13 7HJ

Website

www.spenergynetworks.co.uk

Contact Number

0845 272 2424

Western Power Distribution

14

Address

Information Centre,
Avonbank,
Feeder Road,
Bristol,
BS2 0TB

Website

www.westernpower.co.uk

Email

info@westernpower.co.uk

Contact Number

0800 328 1111

Northern Powergrid

15

Address

Customer Relations,
Manor House,
Station Road,
Penshaw,
Houghton le Spring,
DH4 7LA

Website

www.northernpowergrid.com

Email

cus.serv@northernpowergrid.com

Contact Number

0800 668 877

Electricity North West

16

Address

Customer Relations,
PO Box 4375,
Manchester M61 0ET

Website

www.enwl.co.uk

Contact Number

0800 195 4141

SSE Power Distribution

17

Address

Fault Management Centre,
2nd Floor,
Inveralmond House,
200 Dunkeld Road,
Perth PH1 3AQ

Website

www.ssepd.co.uk

Contact Number

0800 048 3515

SP Energy Networks

18

Address

Customer Connections,
55 Fullarton Drive,
Cambuslang,
Glasgow G32 8FA

Website

www.spenergynetworks.co.uk

Contact Number

845 272 7999

UK Power Networks

19

Address

Customer Relations,
Fore Hamlet,
Ipswich,
Suffolk,
IP3 8AA

Website

www.ukpowernetworks.co.uk

Email

customer.relations@ukpowernetworks.co.uk

Contact Number

0800 783 8866

SSE Power Distribution

20

Address

Fault Management Centre,
2nd Floor,
Inveralmond House,
200 Dunkeld Road,
Perth PH1 3AQ

Website

www.ssepd.co.uk

Contact Number

0800 048 3516

Western Power Distribution

21

Address

Information Centre,
Avonbank,
Feeder Road,
Bristol,
BS2 0TB

Website

www.westernpower.co.uk

Email

info@westernpower.co.uk

Contact Number

0800 052 0400

Western Power Distribution

22

Address

Information Centre,
Avonbank,
Feeder Road,
Bristol,
BS2 0TB

Website

www.westernpower.co.uk

Email

info@westernpower.co.uk

Contact Number

0800 365 900

Northern Powergrid

23

Address

Customer Relations,
Manor House,
Station Road,
Penshaw,
Houghton le Spring,
DH4 7LA

Website

www.northernpowergrid.com

Email

cus.serv@northernpowergrid.com

Contact Number

0800 375 675

Independent Power Networks

24

Address

Ocean Park House,
East Tyndall Street,
Cardiff,
CF24 5GT

Website

www.independentpowernetworks.co.uk

Email

enquiries@envoyonline.co.uk

Contact Number

0800 013 0849

ESP Electricity

25

Address

Hazeldean,
Station Road,
Leatherhead,
Surrey KT22 7AA

Website

www.espelectricity.com

Email

electricity@espipelines.com

Contact Number

0800 731 6945

Energetics

26

Address

Energetics Electricity,
International House,
Stanley Boulevard,
Hamilton International Technology Park,
Glasgow,
G72 0BN

Website

www.energetics-uk.com

Contact Number

0800 804 8688

GTC

27

Address

Energy House,
Woolpit Business Park,
Bury St Edmunds,
Suffolk,
IP30 9UP

Website

www.gtc-uk.co.uk

Email

info@gtc-uk.co.uk

Contact Number

01359 240 363

UK Power Networks (IDNO)

28

Address

Customer Relations,
Fore Hamlet,
Ipswich,
Suffolk,
IP3 8AA

Website

www.ukpowernetworks.co.uk

Email

customer.relations@ukpowernetworks.co.uk

Contact Number

0800 028 0247