Help If You Are Struggling To Pay Your Electricity Bill

What to do if you’re struggling to pay your electricity bill

It’s important to contact F&S if you’re going to struggle to pay our electricity bill. If you don’t pay it on time, you’re likely to end up paying interest and late payment charges on the outstanding amount.

If you have an outstanding payment, or are worried you might miss a future payment, call us on 01245 690151 or drop us an email on invoicing@fs-energy.co.uk

We can discuss options that can help.

What you need to prepare when asking F&S for help

Have an invoice to hand so you can provide us your MPAN, this can be found on your invoice

• You’ll need to suggest how much you can afford and over what length of time you can make the repayments.
• Make a budget – making sure you can cover any costs and debts you may have.
• Come up with an amount that you’d be comfortable paying back every month
• Using that monthly figure, work out how long it would take to pay off

We can review your options and if your situation changes, you can call us again to explain the situation and suggest a new repayment plan.

Get debt advice

Business Debtline is a charity that gives free and independent advice over the phone and online -please visit https://businessdebtline.org.”